Introduction

SearchByVideo ("we," "our," or "us") operates the SearchByVideo service. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website and services.

Information We Collect

We collect information you voluntarily provide (account details, email address) and automatically collected information (device data, usage patterns). When you upload videos, they are processed securely and not permanently stored. We also collect the payment and billing information needed to process purchases — such as your billing name, billing country, chosen plan, and transaction history. Full payment card and bank details are collected and processed directly by our third-party payment processors and Merchants of Record (Creem and Waffo); we do not receive or store your full card number.

How We Use Your Information

We use your information to:

Provide and maintain our services
Process your video analysis requests
Send you service updates and support
Improve our products and services
Comply with legal obligations

Data Security

Your videos are uploaded through secure HTTPS connections and processed in secure cloud environments. Videos are never permanently stored on our servers. We use industry-standard encryption and security practices to protect your data.

Third-Party Services

We use Google Gemini API for video analysis. Your videos are sent to Gemini for processing but are not stored by Google beyond the processing period. Please review Google's privacy policy for more information. Payments are handled by Creem (creem.io) and Waffo (waffo.ai) as our Merchants of Record. They process your payment and billing data to complete transactions, calculate and remit taxes, and prevent fraud, in accordance with their own privacy policies.

Cookies, Advertising & Third-Party Identifiers

We and our partners use cookies, local storage, and similar identifiers to operate this website, remember your preferences, keep you signed in, measure traffic, and — where applicable — deliver and measure advertising. Cookies are small text files stored on your device; you can control or delete them at any time in your browser settings, though some features may not work without them.

Essential cookies — required for sign-in, security, and core functionality.
Analytics cookies — help us understand how the site is used so we can improve it.
Advertising cookies — set by us and by third-party vendors, including Google.

Third-party vendors, including Google, use cookies to serve ads based on your prior visits to this and other websites. Google's use of advertising cookies enables it and its partners to serve ads to you based on your visit to our site and/or other sites on the Internet. You may opt out of personalized advertising by visiting Google Ads Settings, or opt out of a third-party vendor's use of cookies for personalized advertising at aboutads.info/choices.

If you are located in the European Economic Area, the United Kingdom, or Switzerland, we ask for your consent through a consent management platform before setting non-essential or advertising cookies, and you can change or withdraw that consent at any time. We do not send personally identifiable information (such as your name or email) to advertising partners in ad requests.

Your Rights

You have the right to:

Access your personal data
Request deletion of your data
Opt-out of communications
Request data portability

Contact Us

If you have questions about this Privacy Policy, please contact us at support@searchbyvideo.net